Frequently Asked Questions at Arden and Ray
Thank you for visiting our FAQ page. Here you’ll find clear answers to the most common questions about our products, delivery times, and customer service. If your question isn’t covered here, our support team is happy to assist you. Simply get in touch and we’ll respond as soon as possible.
Yes, we offer free shipping on all orders within the United Kingdom.
For more information, see the Shipping Policy.
You can reach us via the Contact Page or by emailing support@ardenray.co.uk.
We currently ship exclusively within the United Kingdom. International delivery is not yet available.
Estimated delivery time: 7–10 business days (Monday to Friday) via Royal Mail.
Transit Time: 6–8 working days (Monday–Friday).
The order closing date is 12:00 PM (GMT) Greenwich Mean Time (London)
Order processing time: 1–2 business days (Monday to Friday).
Tracking details will be provided via email once your order has been shipped.
No, Arden&Ray is an online-only store.
This helps us offer better prices and a wider product selection.